Privacy Policy
Last updated: 30 September 2026
Brixx Marketing (“Brixx Marketing”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it and the rights you have when you use our website or contact us.
1. WHO WE ARE
Brixx Marketing provides marketing, lead generation, website design, paid advertising and related digital marketing services.
For the purposes of UK data protection law, Brixx Marketing is the data controller for personal information collected through this website.
If you have any questions about this policy or how your information is handled, contact us through our contact page.
2. INFORMATION WE COLLECT
We may collect personal information when you contact us, submit an enquiry or interact with our website. This may include:
Your name
Business name
Email address
Telephone number
Desired project start date
Website or social media links
Information you provide about your business, goals or requirements
Communications between you and Brixx Marketing
Technical information such as IP address, browser type, device information and website usage data
Cookie and analytics information where you have provided the required consent
We only collect information that is reasonably necessary for the purposes described in this policy.
3. HOW WE USE YOUR INFORMATION
We may use your information to:
Respond to enquiries
Contact you about services you have expressed an interest in
Understand your business and marketing requirements
Prepare proposals, recommendations or quotations
Provide and manage services you purchase from us
Manage our customer and business relationships
Improve our website and services
Measure website performance and understand how visitors use the site
Maintain the security and operation of our website
Comply with legal, regulatory and accounting obligations
We do not sell your personal information.
4. OUR LAWFUL BASIS FOR USING YOUR INFORMATION
Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:
Contract: where processing is necessary to provide services you have requested or to take steps before entering into a contract.
Legitimate interests: where it is reasonably necessary to operate and develop our business, respond to enquiries, maintain customer relationships or improve our services, provided your rights do not override those interests.
Consent: where you have actively agreed to a particular use of your information, including certain cookies or marketing communications.
Legal obligation: where we are required to process or retain information by law.
Where we rely on consent, you may withdraw it at any time.
5. MARKETING COMMUNICATIONS
We may contact you in relation to an enquiry you have made or an existing business relationship. We will obtain consent where required before sending electronic direct marketing communications. You may opt out of marketing communications at any time by contacting us or using any unsubscribe option provided in the communication.
6. COOKIES AND WEBSITE ANALYTICS
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and measure marketing performance.
Some cookies are strictly necessary for the website to function.
Other cookies, including certain analytics or advertising technologies, should only be used where the required consent has been obtained.
You can manage your cookie preferences using the cookie controls provided on the website.
The ICO requires organisations to explain the cookies they use and, for non-essential cookies, provide an appropriate consent mechanism before those technologies are used.
7. WHO WE MAY SHARE INFORMATION WITH
We may share personal information with trusted third parties where necessary to operate our business, including:
Website hosting and website platform providers
Email and communication providers
CRM and customer-management systems
Analytics providers
Advertising and marketing platforms
Automation and technology providers
Payment providers where relevant
Accountants, legal advisers and other professional advisers
Government bodies or regulators where required by law
These organisations may process information on our behalf and are only permitted to use it for the relevant purpose.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.
8. INTERNATIONAL DATA TRANSFERS
Some of the technology providers we use may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate legal safeguards are in place, such as adequacy regulations or approved contractual protections.
9. HOW LONG WE KEEP YOUR INFORMATION
We only retain personal information for as long as reasonably necessary for the purpose for which it was collected.
The period will vary depending on the nature of the information and our relationship with you. For example:
General enquiries may be retained while the enquiry remains relevant.
Customer information may be retained for the duration of our working relationship and for an appropriate period afterwards.
Financial and transaction records may be retained where required for tax, accounting or legal purposes.
Marketing information may be retained until you unsubscribe or object to its use.
We periodically review information we hold and delete or anonymise information that is no longer required.
10. HOW WE PROTECT YOUR INFORMATION
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, loss, misuse or alteration.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. YOUR DATA PROTECTION RIGHTS
Depending on the circumstances, you may have the right to:
Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information
Ask us to restrict how your information is used
Object to certain types of processing
Request the transfer of information you have provided to us
Withdraw consent where processing relies on consent
Complain about how your information is being handled
These rights are subject to certain legal conditions and exemptions.
To exercise any of these rights, contact us through our contact page.
12. COMPLAINTS
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
13. THIRD-PARTY LINKS
Our website may contain links to third-party websites, social media platforms or services.
We are not responsible for the privacy practices of those websites. You should review their privacy policies before providing personal information.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.
The latest version will always be published on this page with the date it was last updated.